Resource Type: Glossary Term

Installer coverage for labor or installation quality according to company policy.

Product coverage offered by a manufacturer according to written warranty terms.

The time between approval/order and installation, often affected by custom glass, tempering, hardware, film, or specialty materials.

A scheduled visit to inspect, measure, repair, or quote a glass project.

An initial estimate based on customer-submitted photos, dimensions, and project details.

An on-site measurement performed to verify the actual opening or project conditions.

The process of capturing accurate dimensions, thickness, edge details, and site conditions before ordering or fabricating glass.

A high-performance silicone used in specific glazing systems to help support or bond glass according to engineered requirements.

The amount of time needed for sealant, adhesive, film, or other material to reach intended performance.

Foam material installed behind sealant to control joint depth and improve sealant performance.