Resource Type: FAQ

Request emergency board-up service when broken glass leaves a business exposed to theft, weather, injury risk, or after-hours liability. Board-up service helps secure the opening until the correct glass or door repair can be completed.

First, keep customers and employees away from the broken glass and exposed opening. Then document the damage, contact a commercial glass company, and arrange temporary securement or board-up service if the opening cannot be safely protected.

Fog between panes is usually a sealed glass-unit issue, not proof of mold. However, water around the frame, staining, soft materials, or persistent interior moisture should be inspected because those symptoms may indicate a broader leak problem.

You cannot prevent every seal failure, but you can reduce stress by addressing leaks, damaged sealant, water intrusion, and excessive heat/glare concerns early. Regular inspections help catch small issues before they become more expensive.

You do not always have to replace every foggy window at once. Many homeowners start with the worst units, but replacing several failed units together can sometimes be more efficient for measurement, ordering, and installation.

Fogging should not return quickly when the correct insulated glass unit is installed properly, but all sealed units have a service life. Product quality, installation, exposure, and building conditions can influence long-term performance.

A failed seal can reduce the performance of an insulated glass unit because the sealed airspace is no longer performing as intended. It can also affect visibility and comfort, especially on large sun-exposed windows.

No. Resealing usually refers to restoring perimeter sealant or glazing around the window system, while replacing glass means changing the pane or insulated glass unit itself. A technician should identify which seal has failed before recommending a fix.

Arizona heat, sun exposure, thermal expansion, age, installation conditions, and building movement can all contribute to window seal failure. Once the seal fails, moisture or haze can appear between the panes.

An insulated glass unit, often called an IGU, is a sealed glass assembly with two or more panes separated by a spacer. It is designed to improve comfort and energy performance compared with a single sheet of glass.